Customer Service

 

Our customer  service  department and warehouse are open from 8:00 am to 5:00 pm from Monday through Friday.  We are closed from 12 noon to 1:00 pm daily.  

 

Orders are received and processed on a daily basis.  We provide order processing through our website or via fax (787-757-2125) or email at  sales@hi-tecbrakes.com This email address is being protected from spambots. You need JavaScript enabled to view it. .  All orders received prior to 3 pm are delivered the next day.  Orders received on Fridays before 3 PM are delivered on Saturday.  

 

For claims and issues with your orders, you may contact  customerservice@hi-tecbrakes.com This email address is being protected from spambots. You need JavaScript enabled to view it. .

 

 

 

Sales Manager

 

Javier Garcia has been with the company since 1993 during which he has obtained vast knowledge and understanding of the Puerto Rico and Dominican Republic markets.  His 26 years of experience in the market place allow him to provide sound advice as to inventory levels and product lines for specific markets.  Javier can be reached at  javierg@hi-tecbrakes.com

 

 

 

Sales Manager Caribbean Islands

 

 

 

 

Robert Naredo has been with the company since 2004 during which he has obtained vast knowledge and understanding of the Caribbean markets.  His 15 years of experience in the market place allow him to provide sound advice as to inventory levels and product lines for specific markets.  Robert can be reached at  robert@hi-tecbrakes.com